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Agentix AI

Not connected with the Agentix AI at agentixai.com. There is an established and entirely separate company trading under a very similar name at agentixai.com and at agentix.com. We have no relationship with it, no shared ownership and no shared personnel, and neither company endorses or is responsible for the other. If you were looking for them, you are on the wrong site.

If you are trying to reach that company about an invoice, a contract, a support ticket or a job application, writing to the address below will not get there, and we are not able to forward it.

Contact

One inbox, and nothing else to fill in.

Everything reaches [email protected]. There is no form, no chat widget, no phone line and no ticket portal. Putting the subject line from the table below at the front of your message is the fastest way to get the right answer.

A row of empty glass test tubes in a metal rack, lit from one side.
Empty tubes. Nothing has been run yet.

Routes

Subject lines, and how long each takes.

Contact routes, what to include, and response times
MatterSubject lineUseful to includeResponse
Disagreeing with the design of a stageHarnessWhich stage, and what you would do instead5 business days
Telling us this already existsPrior artA link, and what it does that this would not5 business days
Confusing us with the other Agentix AIWrong companyNothing. We will say so and you can stop reading5 business days
General and pressAnything sensibleWhat you are trying to establish, so the reply is useful5 business days
Access to your personal informationPrivacy requestThe address you wrote to us from30 days
Correction of your personal informationPrivacy requestWhat is wrong and what it should say30 days
Deletion of what we hold about youDelete my dataThe address the correspondence came from30 days
Privacy complaintPrivacy complaintWhat happened and what you want done about itAcknowledged in 5 business days, answered in 30
Suspected security problemSecuritySteps to reproduce, and how you would like to be creditedSame or next business day
Copyright or trade markLegalThe work, the claim, and your contact details5 business days

Commitments

What those numbers actually mean.

Five business days

A substantive reply from a person, not an automated acknowledgement. If something needs longer, you get a note inside the five days saying so and giving a date.

Thirty days

The period Australian Privacy Principles 12 and 13 allow for access and correction. Identity checking happens inside that window rather than being added to the end of it. A refusal arrives with written reasons, the ground relied on, and how to complain about it.

Security reports

There is no bug bounty and no money. What there is: an answer, a fix where a fix is ours to make, and public credit if you want it. A good faith report will never be treated as hostile or as a breach of the terms of use.

If we do not satisfy you

Complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992. No fee, no lawyer needed and no permission from us. The Commissioner will normally expect you to have given us 30 days first.

Identity

Who you are writing to.

Legal name
AGENTIX AI PTY LTD
Entity type
Australian proprietary company, limited by shares
ACN
695 748 693
ABN
24 695 748 693
State
Queensland, Australia
Email
[email protected], the only contact route
Phone
None published. A company this size cannot keep a line answered through business hours without either missing calls or pretending somebody is there. Say in your first email if a call is genuinely needed
Postal address
Not published. For service of documents the registered office recorded against ACN 695 748 693 at ASIC is the address with legal effect
Your email
Ordinary correspondence is kept 24 months and complaint correspondence 7 years. Writing to us subscribes you to nothing. Detail in the privacy policy